Description
You have a Bumble Bee contract on our website and you would like to have your NEW listings and edits go live instantly. This is a feature linked to our Royal Bee contract but Bumble Bees can now also use this upgrade!
Choose for how long and we will set it up so during that time all your edits and adds to your contract go live instantly.
No more waiting, start selling and sharing instantly!
PLEASE NOTE: We make sure you are aware of our expectations and limitations to listing / putting content on our website before we actually grant you pre-approval. Usually listing a few products and adding some categories shows us if you understand what is expected.
Hive Grow is The Hive’s own store with products to enhance, guide and help small business owners grow their business.
Shipping Countries:
New Zealand
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Return & Refund Policy
Thanks for shopping at The Hive NZ.
When shopping on our marketplace, you purchase directly from small kiwi businesses using our platform (see our Terms and Conditions).
Please note that the below policy is what we will expect from our vendors – they are however able to edit and publish their own Returns and Refund policy on their store page.
A vendor’s policy will always supercede the below.
Returns
You have 7 working days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Your returns, proof of damage/issue (or subsequent refund) need to be sorted between you and the vendor you bought the item from.
Refunds
Refunds are only given AFTER the vendor has been given the chance to replace your item at their cost.
Once the vendor receives your item or has received proof of the isue, they will inspect it and if applicable, notify you that they have received your returned item.
They will immediately notify you on the status of your refund after inspecting the item/your proof.
If your issue is confirmed by the vendor, they will replace your item within an appropriate timeframe.
If replacement is impossible they will initiate a refund to your credit card (or original method of payment).
You will receive the credit within 7-10 working days, depending on your card issuer’s policies.
Shipping
When returning an item to a vendor, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of the original order shipping cost will be deducted from your refund.
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