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Coffee and Moo
Coffee and Moo

Coffee and Moo

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Terms And Conditions

Coffee and Moo sells products via The Hive NZ

Please note: All sales are final. we cannot accept returns or exchanges on personalised items so please make sure names etc are correct before purchasing.

Orders are shipped out Monday to Friday and after your order has been processed generally 1-4 business days.

Due to the courier’s hours of operation, orders submitted on Fridays (after 12pm) and on weekends will be shipped the following Monday. Once your parcel has been collected and scanned by NZ Post or Courier Driver, you will receive an email notification. Regular delivery updates will follow after that.

Shipping times (approximately as once your parcel is with NZ post or courier the time frame is out of our hands)

New Zealand 1-4 business days (after processing time)

North Island Urban $7.50 Flat rate courier

North Island Rural $11.50 Flat rate courier

South Island Urban $9.50 Flat rate courier

South Island Rural $13.50 Flat rate courier

FREE Shipping on orders of $60 or more

 

Australia (approx) 3-13 business days (after processing time)

1 Item $18.00 Standard Post

2 Item $25.00 Standard Post

3+ Item $32.00 Standard Post

FREE Shipping on orders of $100 or more

NOTE: Postage times for international orders will vary depending on what time of the year it is especially around holiday times. Shipping may take a little longer.

Customs Fees and Taxes Please note that we take no responsibility for the payment of any customs fees or taxes incurred on internationally shipped items. If you are unsure of your region’s threshold for duty fees and tax, we recommend consulting your countries customs website for more information, before placing your order.

If you have any questions or would like to know if we can ship to your country, please fill in the form below.