Bijoux Beach

The buyer agrees to be bound by, and comply with, these terms and conditions:

Orders:

Images may vary slightly within the design motif chosen. As our jewellery is made from natural materials including shells, pearls, and stones, each item is handcrafted and unique. Your purchased items may vary slightly from photos shown.

For any rejected items Bijoux Beach will issue a full refund to the payment method used for placing the order. REFUND CLAIM MUST BE MADE WITHIN 10 DAYS OF RECEIPT OF PURCHASED ITEM. REFUND IS FULLY SUBJECT TO THE DISCRETION OF THE SELLER (BIJOUX BEACH).

Shipping Policy:

WITHIN NEW ZEALAND, MOST ORDERS WILL BE SENT VIA NZ POST ECONOMY. WE WILL CONTACT YOU WHEN YOUR ORDER HAS BEEN POSTED, AND GIVE YOU A TRACKING NUMBER FOR YOUR REFERENCE.

If you don’t want shipper to leave your parcel unattended please contact Bijoux Beach to inform the shipper or select the signature-required option. Neither our chosen shipper nor Bijoux Beach, nor any other shipping partner are liable for parcels that are stolen, damaged or lost after an item has been delivered. We will only deliver products ordered through the site to a location where we provide delivery services. We endeavour to dispatch your order next day following your order, however from time-to-time based on stock levels dispatch time may vary. After dispatch the expected delivery time is 3-5 working days, however after leaving Bijoux Beach we cannot guarantee the delivery completion within this timeframe. We recommend that you be present to accept the delivery of your order if you have paid by credit card. The person accepting the delivery of your order may need to provide us with proof of that person’s identity (including photographic identification) and, where relevant, age. If the order has been paid by credit card, then we may also ask you to show us the credit card for us to conduct our verification checks. You acknowledge and agree that any person at the delivery address who receives the products is authorized by you to receive your order.

Any package misplaced by the shipper will be replaced by Bijoux Beach, providing adequate proof has been made that package wasn’t delivered. The customer will assume normal postage/shipping charges of the replacement item(s).

Fees & Charges:

We will charge you, and you agree to pay, the purchase price of each product that is ordered. All fees and charges identified in these terms and conditions and all prices for the products are in New Zealand Dollars (NZD) and exclude any GST. The purchase price of each product is shown on the product list on the site at the time you place your order. Bijoux Beach reserves the right to change these prices from time-to-time and we can only guarantee the price on offer at the time of sale or order. Once an order has been accepted we will not change any prices to that order. Bijoux Beach is not required to provide notice of any price changes that may come into effect and can change in an upwards or downwards direction.

ALL TAXES, TARRIFS, OR FEES INCURRED WITH OVERSEAS ORDERS WILL BE THE RESPONSIBILITY OF THE CUSTOMER.

All prices quoted are in New Zealand Dollars (NZD). All transactions will be charged in NZD regardless of what the currency converter states.

Damaged Products & Returns:

You must check any product delivered to you to determine if it is damaged. If a product is damaged on delivery, then you should refuse to take receipt of that product and notify us through our Customer Service or by emailing bijouxbeachnz@gmail.com. If you notice damage to a product after delivery, you should notify us within 10 days of delivery. If so, you may return the product to us in accordance with this clause. Our Returns Policy is incorporated into these terms and conditions. You must provide us with the invoice we issued to you for your order to make a claim under this clause. If you fail to do so, then we may not provide you with a refund.