Description
Social Media and Instagram are part of running a business these days. Having information easily available on social media is expected from our potential and existing customers.
Often our Instagram feed looks like our shop front, and we post our shiniest and best images there hoping to attract attention. While what we post in our stories reflects upon our personalities more, and shows more intricate details of our products, how they are used and / or how they are made. But stories don’t last long, just 24 hours, and then they are gone, and noone can see these vital parts of your business.
People generally trust people, people buy from people .. so we need to be showing our potential customers what they need to cross that line into purchasing. Creating highlights from our stories is a fantastic way to keep these gems about ourselves, products and services alive.
Let me create a set of 6 highlight covers for your business. You can set up the highlights, add a cover, and keep all these gems alive.
I have 4 styles for you to choose from, simple is always best, and I can create them in your brand colours to keep everything cohesive.
Having gorgeous Highlight Covers will encourage you to continue to save highlights and to showcase you and your business and build valuable social proof.
Please send through your logo and or your brand colours or requests when you order, and allow 1 – 3 working days for these to be created and emailed through to you.
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Return & Refund Policy
Thanks for shopping at The Hive NZ.
When shopping on our marketplace, you purchase directly from small kiwi businesses using our platform (see our Terms and Conditions).
Please note that the below policy is what we will expect from our vendors – they are however able to edit and publish their own Returns and Refund policy on their store page.
A vendor’s policy will always supercede the below.
Returns
You have 7 working days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Your returns, proof of damage/issue (or subsequent refund) need to be sorted between you and the vendor you bought the item from.
Refunds
Refunds are only given AFTER the vendor has been given the chance to replace your item at their cost.
Once the vendor receives your item or has received proof of the isue, they will inspect it and if applicable, notify you that they have received your returned item.
They will immediately notify you on the status of your refund after inspecting the item/your proof.
If your issue is confirmed by the vendor, they will replace your item within an appropriate timeframe.
If replacement is impossible they will initiate a refund to your credit card (or original method of payment).
You will receive the credit within 7-10 working days, depending on your card issuer’s policies.
Shipping
When returning an item to a vendor, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of the original order shipping cost will be deducted from your refund.
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