christmas orders delivery notice

I’m a Queen Key Ring

$15.00

She’s been a long time coming babes!

The sneakiest little trinket to take with you wherever you go so you’ll never forget your Queenliness xx

 

Details:

– Queen finger is 9cm x 4cm

– Silver chain

– Made from colour injected flexible PVC rubber

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Description

She’s been a long time coming babes!

The sneakiest little trinket to take with you wherever you go so you’ll never forget your Queenliness xx

 

Details:

– Queen finger is 9cm x 4cm

– Silver chain

– Made from colour injected flexible PVC rubber

Shipping Countries: New Zealand


Shipping States: Hawke’s Bay (New Zealand), West Coast (New Zealand), Gisborne (New Zealand), Tasman (New Zealand), Taranaki (New Zealand), Marlborough (New Zealand), Bay of Plenty (New Zealand), Nelson (New Zealand), Southland (New Zealand), Waikato (New Zealand), Wellington (New Zealand), Otago (New Zealand), Northland (New Zealand), Manawatu-Wanganui (New Zealand), Canterbury (New Zealand), Auckland (New Zealand)


Ready to ship in 1-2 business days



 

Refund Policy

REFUND POLICY

MS MARNIE LIMITED

Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, please email us at holla@msmarnie.com and we will endeavour to find a solution. However, once the 14 day period has expired, offering a refund remains at our discretion.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:

- Any item not in its original condition, is damaged or missing parts for reasons not due to our error;
- Any item that is returned more than 30 days after delivery, unless agreed in writing by Eskimo Nell Limited.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at holla@msmarnie.com.

Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Preorders

With preorders we can only offer a credit note in exchange for a produce returned in it's original condition within 14 days of the customer receiving it.

Exchanges
We will replace items if they are defective or damaged and in most cases we will also offer an exchange if the sizing is wrong provided the item is in the same condition that you received it.

If you need to exchange your item, please send us an email at holla@msmarnie.com and send your item to: Exchanges, 18 Old Golf Course Road, Alexandra, 9320.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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Vendor Information

  • Store Name: MsMarnie
  • Vendor: MsMarnie
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Return & Refund Policy

Thanks for shopping at The Hive NZ.

When shopping on our marketplace, you purchase directly from small kiwi businesses using our platform (see our Terms and Conditions). 

Please note that the below policy is what we will expect from our vendors – they are however able to edit and publish their own Returns and Refund policy on their store page. 

A vendor’s policy will always supercede the below.

Returns

You have 7 working days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Your returns, proof of damage/issue (or subsequent refund) need to be sorted between you and the vendor you bought the item from.

Refunds

Refunds are only given AFTER the vendor has been given the chance to replace your item at their cost.

Once the vendor receives your item or has received proof of the isue, they will inspect it and if applicable, notify you that they have received your returned item.

They will immediately notify you on the status of your refund after inspecting the item/your proof.

If your issue is confirmed by the vendor, they will replace your item within an appropriate timeframe. 

If replacement is impossible they will initiate a refund to your credit card (or original method of payment).

You will receive the credit within 7-10 working days, depending on your card issuer’s policies.

Shipping

When returning an item to a vendor, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

If you receive a refund, the cost of the original order shipping cost will be deducted from your refund. 

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