Description
With aubergine coloured ribbons flowing through this otherwise see-through glass heart, this is a truly unique piece of hand crafted glass jewellery.
It will look great with any type of outfit, any type of colour and style.
Whether you want to go for a natural or dressed up look, you will look even more stunning with this pendant on you!
It is a unique piece as you will not find anything the exact same anywhere
The pendant will be sent with a simple black rope necklace.
Once your order is received it will be sent to you within 3-5 working days using NZ Post, please take their longer delivery times into account especially if you live rural.
Shipping Countries:
New Zealand
Ready to ship in 3-5 business days
from New Zealand
Shipping Policy
Order Processing
All orders are processed and shipped from our location in Auckland, New Zealand.
Orders are typically processed within 2-3 business days (Monday to Friday, excluding public holidays) after receiving your order confirmation email.
You will receive another notification when your order has shipped, which will include tracking information (if applicable).
Domestic Shipping (New Zealand) currently only
We use NZ Post for all domestic deliveries.
SHIPPING COST
Residential Flat Rate: $6
Rural Flat Rate: $10
FREE SHIPPING for orders over $40
Refund Policy
Your rights under the Consumer Guarantees Act (CGA)
Under the Consumer Guarantees Act 1993, our goods and services come with guarantees that cannot be excluded.
For goods: You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
For services: You are entitled to have a service done with reasonable care and skill, and if the service fails to meet a guarantee of the CGA, you are entitled to a remedy.
We are not legally obliged to provide a refund or exchange if you simply change your mind.
A refund will not be offered for change of mind.
How to Request a Remedy
If you have an issue with a product or service, please contact us immediately using the 'contact vendor' button with a description of the fault.
We will assess the item and determine the appropriate remedy (repair, replacement, or refund) in accordance with the CGA.
Only logged in customers who have purchased this product may leave a review.
Return & Refund Policy
Thanks for shopping at The Hive NZ.
The Hive NZ is not the entity you have purchased from (see our Terms and Conditions), all orders on our website are direclty purchased from the vendors you find on our marketplace.
However, if you are not entirely satisfied with your purchase, we’re here to help of course.
Please note that the below policy is what we will expect from our vendors – they are however able to edit and publish their own Returns and Refund policy on their store page.
A vendor’s policy will always supercede the below.
Returns
You have 7 working days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Your returns, proof of damage/issue (or subsequent refund) need to be sorted between you and the vendor you bought the item from.
Refunds
Refunds are only given AFTER the vendor has been given the chance to replace your item at their cost.
Once the vendor receives your item or has received proof of the isue, they will inspect it and if applicable, notify you that they have received your returned item.
They will immediately notify you on the status of your refund after inspecting the item/your proof.
If your issue is confirmed by the vendor, they will replace your item within an appropriate timeframe.
If replacement is impossible they will initiate a refund to your credit card (or original method of payment).
You will receive the credit within 7-10 working days, depending on your card issuer’s policies.
Shipping
When returning an item to a vendor, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of the original order shipping cost will be deducted from your refund.
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